ELEVATE Unified Communications

Elevate combines a feature-rich business phone system with video conferencing, chat, contact center, file sharing, texting and more, with integrated mobile and desktop apps that allow for wherever, whenever communication. And with Elevate, they are all available on one integrated, secure, reliable, and easy-to-use platform.

INCREASED PRODUCTIVITY & COLLABORATION

Communicate and work from virtually anywhere, at any time with integrated mobile and desktop apps.

With business continuity, Elevate automatically rings to all your end points with every call and in 

the event you don’t answer, it routes to any number you choose.

FLEXIBILITY AND SAVINGS

With our integrated voice and data, flat, per-user rates, ability to mix and match plans per user, 

and month-to-month contracts, your business will save money.

HIGHLY SECURE

Triple Shield Security™ protects users and their data from any potential cyberthreats with secure 

datacenters, a certified security team, encryption, password management, and 2FA.

PHONE SYSTEM AND HARDWARE

Cloud-based phone service offering 90+ enterprise-grade calling features and excellent network call 

quality and uptime. System configuration and call  managed from a single web-based portal with built-in Spam Call Protection. Variety of plug-and-play devices available, pre-configured to cater to your business needs.

MOBILE + DESKTOP APPS

The Elevate App transforms smartphones and computers into essential collaboration tools with calls, 

chats, video meetings, advanced voice mail features, texting and presence awareness. Extend business numbers to mobile, sync contacts from Microsoft 365, Google, and more, for seamless communication.

FILE MANAGEMENT

Seamless file access across devices with user control, real-time backup, quick recovery, and up to 

200 GB* per user of file storage.

TEAM CHAT

Real-time communication with direct, private, and public channels for unlimited conversations, file 

sharing, and more. Access to advanced collaboration features like @ mentions, search in chat, replies, rich text editor, and secure and encrypted message syncing across mobile and desktop apps.

VIDEO CONFERENCING

Meet face-to-face in HD video and share your screen for more interactive and productive meetings 

with colleagues and customers. Access to advanced features - like automatic meeting lock, virtual backgrounds, meeting transcriptions, and more.

ADVANCED HUNT GROUPS

Extended capability with supervisor monitoring, scheduled reports, extended storage, real-time 

dashboard, smart greetings, customizable call distribution, and agent wrap time.

ARCHIVING

Automatically capture and retain calls, chats, and SMS to help ensure your communications are 

preserved and archived in one place.

COMPANY MESSAGING

Enable SMS (text) communication on your main or toll-free business number, giving your customers 

another way to engage with your business.

TOLL-FREE CALLING**

Multiple toll-free numbers can share the same bucket of minutes. After the first 18 seconds, calls 

are metered at 6-second increments, making your buckets last longer and saving you money.

CONTACT CENTER

Voice, chat, and email queues combine into a single omni-channel experience. Customizable call 

flows provide exceptional customer interactions.

*200GB is only available for Elevate Enterprise licenses. 50GB available on Pro and 5GB available on Essential.

**The first 17 seconds of a call will round up to 18 seconds